Looking for comprehensive cover?

MyPet does not provide pet cover or comprehensive insurance. If you are looking for medical health cover for routine care, accidents and illness, contact one of the following:

  • Hollard Pet Insurance
  • Oneplan Pet Insurace
  • Insurepet
  • Medipet
  • Pawpaw Pet Health Insurance


  • Active Customers* automatically qualify for pet accident assistance for all their dogs and cats in their household.
  • An annual limit of R2000 and an excess of R200 per claim per household applies.
  • See MyPet Assistance Terms & Conditions .
  • An “accident” is defined as a sudden, unforeseen, and unintended event causing injury to your pet. For more information please read the Terms and Conditions.
  • Members can only claim for pets that we have registered so please ensure your details are updated.
  • There is a 2 full calendar month waiting period from date of registration of pet.
  • *An “Active Member” is anyone who:

– has received at least one food delivery in the previous 2 full calendar months AND,
– has an average order of R390 p/m AND,
– whose account is in good standing at the time of the accident, NOT the date of the claim.